Understanding Client Needs

"Your customer doesn't care how much you know until they know how much you care." - Damon Richards

 

Caring means taking the time to understand how our clients work and how they use the equipment that we set up. When our client needed a new printer it was critical to consider good color reproduction, high resolution, and the ability to print after long absences. Inkjet printers would normally be the first choice, but after sitting idle they tend to fail with clogged print heads. We sought alternatives and found one to fit the bill. The client can now work unimpeded and more stress-free.

 

Our skill in requirements analysis is certified by Brainbench among the top 5 in the United States and the top 20 worldwide. This is one of the things that we do that sets us apart from others. We care.